Patient Conversations
Handles patient communication across voice, text, email, and chat.
Answer every patient call
with VoiceAI
Reduce wait times, improve scheduling, and free up staff
with 24/7 AI-powered call, text, and chat handling.
AI agent
Automation and conversational AIthat help specialty clinicsstreamline communicationsand elevate patient care.
Instant, Intelligent, and Always-On
AI that handles calls so your team doesn't have to
Voice AI that automates patient calls with natural, conversational intelligence - managing scheduling, reminders, and follow-ups so staff can focus on care.
Appointment Scheduling
Books and manages appointments directly within your clinic calendar.
Billing & Payment
Sends reminders, cost breakdowns, and secure payment links.
Comprehensive Communication
Set a new standard for patient experiences
Support patients with immediate, personalized, and secure interactions, when it matters most.
Every channel, AI-managed
Every channel, engaged — 24/7/365
Eliminate Hold Times
AI answers instantly, connecting patients without waiting or frustration.
Smarter Scheduling
Fills cancellations, reduces no-shows, and keeps schedules running smoothly.
Seamless EHR & Data Sync
Syncs directly with your EHR to automate intake and updates.
Reduce Staff Workload
Cuts repetitive admin tasks, saving hours per staff member while reducing burnout.
Multilingual Support
Communicates fluently across multiple languages so every patient feels understood.
AI-Powered Administration
Automates authorizations, refills, and key workflows to prevent delays.
AI Solutions for Specialized Care
Tailored intelligence for every specialty
Birch automates patient communication and workflows specific to each specialty - delivering precision, empathy, and efficiency.
Women’s health OB/GYN
Automates scheduling, triage, and coordination across routine, prenatal, and postpartum visits.
Fertility Clinics
Manages scheduling, financing, and lab coordination for IVF and fertility preservation.
Behavioral Health
Streamlines booking and intake to better support patients and providers.
Family Medicine
Coordinates visits, refills, and follow-ups across the full spectrum of family care.
Metabolic & Wellness Care
Streamlines scheduling, labs, and follow-ups for weight, hormone, and longevity programs.
Dermatology
Supports medical and cosmetic care with automated intake, prescriptions, and follow-ups.
AI DESIGNED TO THINK LIKE YOUR TEAM
Technology that understands care
Agentic Intelligence
Understands context and intent to deliver accurate, adaptive conversations that anticipate needs and personalize responses.
Voice AI
Speaks naturally across every channel, ensuring patients feel understood and supported with clear, empathetic dialogue.
Workflow Automation
Handles the details — scheduling, billing, coordination — so care runs seamlessly by reducing manual work and keeping teams aligned.
The Birch Experience
What your day could feel like
Illustrative voices — examples of the outcomes Birch is designed to deliver, not statements from current customers.
“Patients reach us on the first try now. No call loops, no voicemail purgatory. My team actually smiles when the phone rings—that hasn’t happened in years.”
Practice Administrator
“It’s genuinely like adding a full-time coordinator. Payments, scheduling, recalls—it just runs. And our monthly revenue stabilized for the first time in a long time.”
COO, Fertility Practice
“Birch erased our voicemail problem. That alone changed patient satisfaction overnight.”
Dermatology
“We were exhausted. Birch gave us breathing space again. The whole day feels redesigned.”
Behavioral Health
“The phone used to pull me out of every patient interaction. Now Birch catches the noise before it reaches me. I’m finally present in the room again.”
OB/GYN
“Birch handles the calls; we handle the people. It’s the balance we were missing.”
Family Medicine
“Our front desk finally has breathing room. Birch handles the payment calls, the reminders, the follow-ups—quietly. We didn’t change our volume at all, but the day feels lighter.”
Registered Nurse
“Double bookings vanished. Follow-ups happen automatically. My mental load dropped by half.”
Metabolic Health
“Patients reach us on the first try now. No call loops, no voicemail purgatory. My team actually smiles when the phone rings—that hasn’t happened in years.”
Practice Administrator
“It’s genuinely like adding a full-time coordinator. Payments, scheduling, recalls—it just runs. And our monthly revenue stabilized for the first time in a long time.”
COO, Fertility Practice
“Birch erased our voicemail problem. That alone changed patient satisfaction overnight.”
Dermatology
“We were exhausted. Birch gave us breathing space again. The whole day feels redesigned.”
Behavioral Health
“The phone used to pull me out of every patient interaction. Now Birch catches the noise before it reaches me. I’m finally present in the room again.”
OB/GYN
“Birch handles the calls; we handle the people. It’s the balance we were missing.”
Family Medicine
“Our front desk finally has breathing room. Birch handles the payment calls, the reminders, the follow-ups—quietly. We didn’t change our volume at all, but the day feels lighter.”
Registered Nurse
“Double bookings vanished. Follow-ups happen automatically. My mental load dropped by half.”
Metabolic Health
Ready to realize your full potential?
Discover how Birch can put time back in your hands
for what matters most.